A successful company, regardless of size, will always have an effective means of communications, which can be provided by the Avaya IP Office phone system. Below are some of the reasons why your company should consider having an Avaya IP Office installed in your office.
Recognition based on reliability
Since the 1980s, Avaya has delivered an effective internal communications means to numerous businesses and. Many call centres worldwide utilise Avaya’s phone system to deliver solutions to their clients and customers. Among the number of companies who uses an Avaya phone system are those listed among the Fortune 500 companies.
Economical and operation cost cutting
The traditional way for companies to cater to their clients and customers is to purchase their local provider services. Any additional lines or equipment to meet any business needs to their provider will create additional monthly expenses and installation costs. Call centres attempting to upgrade and expand their system with their business through their local service providers will find it costly and difficult.
Avaya’s communication solution is able to provide lower costs by combining the data and applications used for calls within an IP infrastructure. Their phone system is also able to reduce hardware and trunk expenses with their end-to-end SIP.
Businesses are also able to utilise their latest energy-efficient desk phones, receive a free call recording option and built-in conference bridge that can accommodate approximately 128 people. It can also combine different services and tools for use with networking, security and management to deliver a comprehensive service without additional costs.
Flexible and adaptable to any scenario
Avaya IP office has a list of significant features that can be utilised for any business needs. They provide different collaboration tools from the basic voice service to a more advanced data communications system. Your business will be able to provide the right applications to connect everyone from office staff, receptionists, remote staff, mobile workers, customer service agents and team leaders. Avaya IP office can deploy a hybrid communication means through IP, digital, SIP and analog technology depending on the business needs of a company.
Increase productivity and efficiency among the workforce
Avaya IP office is able to provide staff to hold voice or video conference from their desks or outside the office. Customers or clients are able to connect to the appropriate agent almost immediately. Certain desktop applications, automatic voice prompt system and mobile applications are integrated within the IP office line to increase the interaction speed and work process among call centre agents. Upgrading a business with the latest communication hardware and software are simple to integrate for companies to grow without difficulties.
Com 2 Communications is able to provide the latest Avaya IP office phone system for your communications needs. Visit their website for more information.
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