1300 887 495

INBOUND NUMBER FEATURES

CALL RECORDING | CALL QUEUING | CALL ROUTING

VOICEMAIL TO EMAIL | CONFERENCING BRIDGE | IVR | CALL REPORTING

ORDER AN INBOUND NUMBER TODAY

 
 

 

IVR

Interactive Voice Response - Let your callers choose from a menu to get to the right department, person or location.

 

 

CALL QUEUING

Never run out of phone lines again! Call Queuing holds callers until a line becomes available at your business site/s.

 
 

 

CALL RECORDING

Choose this option to record all incoming calls to your business. Great for training, monitoring and managing complaints!

 
 
 

 

VOICEMAIL TO EMAIL

Let the Com2 Inbound platform capture your voicemail and deliver it to your email as a .wav file. Listen at you PC or on a Smartphone!

 

 

FAX TO EMAIL - eFAX

Has your business stopped sending faxes? eFax takes the call and converts your fax to to a PDF then delivers it to an email address.

 
 

 

CONFERENCE BRIDGE

Add a Virtual Conference Bridge to your service that allows you to host an UNLIMITED number of callers to a PIN secured Voice Conference Bridge.

 
 
 

 

MISSED CALL ALLERTS

Get a Missed Call Notification when someone calls your number but hangs up before you answer! Never miss a potential customer again!

 

 

WELCOME GREETING

Have a professionally recorded greeting to welcome you customers and let them know you care. Our production team will blow you away!

 
 

 

ONLINE CALL REPORTS

View your business performance, inbound call numbers, average handling times and campaign results to maximise marketing with reports.

 
 
 

 

CALL CONNECT WHISPER

Com2's Call Connect Whisper lets your agent know what type of inbound call they are receiving. Great for multi tennant businesses!

 

 

DISASTER RECOVERY

If your business suffered a major outage or disaster, te Com2 inbound manager can route calls to an alternate number or call group.

 
 

 

AGENT READY APP

With the advance features on a Agent Ready App, agents can log into inbound call queues and have calls delivered to a landline or mobile.

 


HERE IS ALL YOU NEED TO KNOW ABOUT PHONE-WORDS!

 

Need Help? call us on 1300 887 495

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