IP Office Suites
At Com2 Communications we understand that every business is unique with a unique set of requirements. Avaya IP Office has just the right tools to suit any business now matter what your requirements are:
The IP Office Essential Edition
“I Just Need Basic Communications.”
Help keep your costs down and get the essential call handling capabilities growing businesses need. IP Office Essential Edition is the perfect small business starter kit with all the “must haves” (call routing, Caller ID, hold/ conference/transfer, voice mail) plus a great selection of Avaya phones.
The IP Office Preferred Edition
“I Want To Make My People More Responsive And Professional.”
Communications capabilities to give your business a competitive edge… as well as the built-in capacity you need to keep growing: that’s the idea behind the IP Office Preferred Edition. With ten times more voice messaging capacity than Essential Edition and the ability to handle dozens of calls simultaneously, Preferred Edition is the right choice for any business that wants to use communications to operate more efficiently and effectively today and for the foreseeable future.
With IP Office Preferred Edition, you get everything that’s in the Essential Edition, plus:
- Scalable, sophisticated voice mail
- Secure “Meet me” conferencing
- Intelligent call routing
- Automated service prompts
- Call recording
The IP Office Advance Edition
“I Need The Tools To Serve Customers More Effectively.”
Winning new customers makes your company grow. Keeping customers loyal and satisfied makes your company profitable. IP Office Advanced Edition helps you do both— it’s the ideal solution for companies that take customer service seriously and want to be the best.
Avaya has taken the expertise that has made it the industry leader in large contact centres and tailored it to the needs of growing businesses like yours.
The IP Office Advanced Edition requires the Preferred Edition as a pre-requisite purchase.
So, you get everything in the Preferred Edition, plus:
- Automated 24/7 self service
- Real-time customer service management
- Seamless retrieval of recorded calls
Make an appointment today to speak to one of our specialists about the Avaya IP Office
