3CX Phone System
Revolutionise your business communications with a 3CX phone system. This VoIP phone system offers unmatched flexibility—manage it on-premise, in your private cloud, or pick hosted services. More notably, with no per-user costs, 3CX delivers substantial savings without skimping on features.
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Cut Costs & Manage Your Communications Easily with 3CX
3CX is a robust software-based VoIP phone system that streamlines business communications while reducing costs with a flat annual rate and no per-user fees. As a versatile platform, 3CX software allows deployment on-premise or in the cloud to suit your specific needs. It also works seamlessly with various hardware and software platforms, easily integrating into your existing infrastructure. For instance, you won’t have an issue syncing it with Microsoft 365 to optimise your team’s daily workflows.
Do you have remote workers in your team? You will find the 3CX phone system’s remote work support impressive. It enables efficient remote voice calls and smooth video conferencing through dedicated apps, ensuring your team stays connected from anywhere. Its user-friendly interface also makes call management easy for everyone.
3CX phone systems have powerful contact centre capabilities, too. As a comprehensive contact centre solution, 3CX can enhance customer interactions across multiple channels. It has a live chat feature, allowing customer engagement directly from your website and an instant switch from chat to free voice or video calls. Customers no longer need to dial numbers or pay fees to elevate the chat to a call.
With 3CX, you can significantly reduce telecom expenses while gaining advanced features like video conferencing, AI-powered call analytics, and call centre reporting. Simply put, 3CX is an ideal choice for businesses looking to optimise their communications without breaking the bank or putting efficiency on the back burner.
Why Choose 3CX for Your Business?
Significant Cost Savings
Cut your licensing costs by up to 80% with 3CX’s flat annual fee and no per-user pricing. Take control of your 3CX SIP trunks, break free from expensive multi-year contracts and bring your existing phone numbers for additional savings.
Easy Management and Flexible Setup
Deploy 3CX in days or even hours. Its user-friendly interface allows your IT team or department admins to manage extensions, call rules, and system configurations. Feel free to choose between on-premise, cloud, or hosted setups.
Comprehensive Communication Suite
3CX goes beyond basic telephony. Enjoy remote working apps for seamless connectivity from anywhere, integrated live chat for instant customer engagement on your website, advanced contact centre solution capabilities, and so much more!
Seamless Transition from Legacy Systems
Switching from Avaya or Mitel? 3CX offers a fraction of the price of these legacy systems while being much easier to manage. Its open-standard advantage ensures compatibility with a wide range of VoIP hardware and services.
Easy Integrations
Seamlessly integrate your 3CX phone system software with Microsoft 365, Google, and other business tools to sync your team’s contacts and calendars. 3CX also supports Teams Direct Routing, enhancing your existing communication infrastructure.
Globally Trusted Solution
With over 350,000 installations, 3CX is the VoIP-PBX of choice for businesses worldwide. A global network of 10,000+ integration partners ensures local 3CX support at reasonable prices. Plus, we’re here to make the switch smooth for you.
Key Features of the 3CX Phone System
Unified Communications
Seamlessly integrate voice, video, and chat in one platform. Boost your team’s productivity with a single interface for all your communication needs.
Integrated Video Conferencing
Host webinars high-quality video meetings with up to 250 participants. No additional software is required—just share a link and connect.
Mobile Apps
Stay connected on the go with iOS and Android apps. You and your team can make and receive calls, join video conferences, and manage your presence from anywhere.
CRM Integration
Promptly sync the 3CX phone system with popular CRM systems like Salesforce, HubSpot, and Microsoft Dynamics. Access customer information instantly during calls.
Contact Centre Features
Transform your phone system into a powerful contact centre. Utilise advanced call management tools, real-time reporting, and intelligent call routing.
Call Flow Designer
Handle incoming calls more effectively by creating custom call flows with an intuitive drag-and-drop interface. Automate call routing based on specific criteria.
3CX Live Chat & Queues
Engage website visitors instantly with live chat & swiftly elevate that chat into a call when necessary. Manage inbound calls efficiently with advanced queue features, too.
Hotel PBX
Optimise internal and guest communication with features tailored for the hospitality industry. Integrate 3CX with property management systems for seamless operations.
3CX Pricing:
No Per-User Fees
3CX offers a refreshingly simple and cost-effective pricing model with an annual flat rate based on concurrent calls, not per user. This approach can lead to significant cost savings of up to 80% compared to traditional phone systems, with all features included at no extra cost. 3CX provides flexible licensing options through Standard, Pro, and Enterprise editions, allowing businesses to scale up or down as their needs change.
With no long-term commitments or multi-year contract lock-ins, you can freely adjust your plan annually. This clear, upfront pricing structure enables predictable budgeting and ensures costs don’t spiral as your business grows. Contact our team at Com2 Communications for a tailored quote and learn more about 3CX phone systems’ prices.
Benefits of Upgrading or Switching to 3CX
With cost-saving potential, flexibility, and advanced features, 3CX phone systems empower your team to communicate and collaborate more effectively, serve customers better, and be consistently efficient to drive your business forward.
- Slash your phone bills by up to 80% with 3CX’s VoIP technology.
- No per-agent fees for contact centre features.
- Eliminate expensive hardware investments with software-based solutions.
- Easily add users, extensions, or departments as your business grows.
- Flexible deployment options: on-premise, cloud, or through 3CX hosting services.
- Adapt to seasonal demand fluctuations without costly infrastructure changes.
- Enable seamless remote work with iOS and Android mobile apps.
- Access full communication features from any device, anywhere.
- Support hybrid work models without compromising functionality.
- Seamlessly connect with popular CRM systems like Salesforce and HubSpot.
- Microsoft 365 integration for streamlined workflows.
- Compatible with various hardware and SIP trunk providers, avoiding vendor lock-in.
- Robust encryption for voice, video, and messaging.
- Compliant with industry standards and regulations.
- Regular updates and external security testing.
- AI-powered tools for call transcription and sentiment analysis.
- Criteria-based routing and round-robin queues for efficient call management.
- Live chat, WhatsApp, and Facebook messaging integration.
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Com2 Communications have been attending to our Communication requirements now for 3 years. Mark Pertile has been a valuable asset to our businesses. With his professional knowledge and expert business understanding we recommend Com2 … More Communications with the highest regard.
Take the Next Step – Contact Us Today
Transform your business communications with 3CX. At Com2 Communications, we’re equipped to deliver a tailored solution that fits your unique needs. Our experts will guide you through the setup, transition, and optimisation of your new 3CX telephone system.
Reach out now for a free consultation or request a detailed quote.
FAQs
What is 3CX, and how does it differ from traditional phone systems?
3CX is a software-based PBX that uses VoIP technology. Unlike traditional phone systems, it offers unified communications, integrating voice, video & chat in one platform. Also, it’s more flexible, cost-effective, and feature-rich than legacy phone systems. You can set it up and manage it on-premise, in the cloud or through a hosted service—and you don’t need to worry about per-user fees. Feature-rich 3CX phone systems come with an annual flat rate, letting you manage your costs more effectively.
How does 3CX pricing work?
3CX utilises a unique pricing model based on simultaneous calls rather than per-user costs. You pay an annual flat rate, which can lead to huge savings than traditional phone systems. With yearly pricing and no per-user fees, 3CX allows you to plan your business communications budget more efficiently.
Can 3CX support remote work?
Definitely! 3CX offers robust mobile apps for iOS and Android, enabling seamless remote work. Your employees can make and receive calls and join video conferences from anywhere with an internet connection. That feature is valuable for businesses today, especially since remote and hybrid work arrangements have become popular.
What integration capabilities does 3CX offer?
3CX can be easily integrated into popular CRM systems, Microsoft 365, Teams Direct Routing and various business tools. Planning to use 3CX phone systems for your hotel businesses? You can freely integrate 3CX with property management systems to boost day-to-day productivity. 3CX also provides API access for custom integrations, allowing businesses of all sizes to optimise workflows and enhance productivity.
How secure is 3CX?
3CX prioritises security with features like encryption for voice, video, and messaging. It undergoes regular updates and external security testing. This cost-effective and innovative VoIP-PBX phone system complies with industry standards and regulations, ensuring your business communications remain secure and confidential.
What contact centre features does 3CX provide?
A lot! 3CX offers advanced call centre capabilities, including skills-based routing, real-time reporting, and intelligent call routing. These features come at no extra cost, allowing your organisation to set up efficient contact centres without additional investment.
How does 3CX handle video conferencing?
3CX includes a robust video conferencing solution supporting up to 250 participants. This solution offers screen sharing, recording, seamless integration with the 3CX mobile & desktop apps and other features that support remote work and enhance your team's collaboration.
Does 3CX have a call recording?
3CX phone systems come with call recording features you can use for training and quality assurance. You can configure calls to be automatically or manually recorded. Nevertheless, this feature is valuable for monitoring performance, ensuring compliance, and resolving disputes. Also, these calls can be easily accessed and tracked through the 3CX interface.
Can 3CX integrate with my website for customer support?
Yes. 3CX offers an intuitive Live Chat & Talk plugin that can be integrated into your website. With this feature, website visitors can chat, call, or schedule meetings with your staff directly from your site, enhancing customer engagement and support.
How easy is it to set up and manage 3CX?
3CX is designed for easy deployment and management. Its user-friendly interface allows IT teams or department admins to manage extensions, call rules, and system configurations. It can be set up in hours or days, depending on your requirements. For prompt and expert 3CX setup, turn to our team at Com2 Communications. We’ll handle the setup and guide you through the optimisation of your new 3CX phone systems.
