As many of us understand, our business telephone systems are the core of our business. It is the gateway that we use to communicate with our customers and it is our first impression we make on a customer when they call our business for the first time. Phone systems are important. A quality telephone system can be the difference of a good first impression or a poor one.
Some things to consider when you look for a phone system to match with your business are:
A business telephone system lies at the very heart of your business. It is the port that allows communication between yourself and your customers. Without one, your business simply would not work…
So, when choosing a telephone system, you need to be aware of which system will work best for your business.
“How many staff need and office phone?”
This will determine the optimum number of phone lines and handset extensions you will require as part of your phone system. Are you looking for a small business phone system or a corporate call centre?!
“How quickly is my business going to grow?”
Think about your future growth, even if it is planned for the mid-term, investing in the right telephone system now means that as you expand, even into a multi site business or maybe a call centre you will have the base structure in place to do so by choosing the right phone system platform from the beginning
“What is our business budget for a phone system?”
With so many phone systems in the market, be realistic with what you want from a phone system for the money you are ready to spend. On that note, you would be surprised how many features like voicemail, auto attendant, messages on hold are available in reasonably priced systems. When you book a free site audit with Com2, we make sure to assist you in finding a budget conscious solution that works.
“What features will give my business the edge?”
Although all of our phone systems come with the basic features, such as ‘call hold’, ‘call transfer’ and ‘call divert’, there are many other features that you might consider to be beneficial to your business may include auto attendant, call recording, voicemail, messages on hold and many more.
“Do my staff need to be contactable wherever they are in the office or out on the road?”
If you have staff on the move, we can customise your phone system and packaging to make communications seamless, affordable and easy to manage with the use of twinning (where calls ring simultaneously on your desk and mobile) or we can also use a DECT (Digital Enhanced Cordless Telephone) solution. With a DECT phone, staff are able to be contacted anywhere on a large site, we also stock EnGenius Solutions for such purposes.
“Do I need maintenance cover?”
We insure out car, contents and even our mobiles! Maintenance can assist in covering your phone system against the unpredictable. If for some reason your telephone system fails then you need a quick response then a maintenance agreement can make that a quick and painless process.
Still want to know more??
If you have more questions, don’t fret…
Call us now on 1300 887 495 and one of our friendly experts can arrange a FREE site survey, where we can confirm all of your telephony needs.
So, whichever telephone system you choose, Com2 Communications will ensure that it is the right one for your business.
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