MANUFACTURING PHONE SYSTEMS
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Why Choose Com2 Phone Systems For Manufacturing Businesses?
Seamless Integration
Our manufacturing phone systems easily integrate with your existing equipment, ensuring minimal disruption to your operations.
Durability & Reliability
Built to withstand the demands of the manufacturing environment, our business phone systems are robust and reliable.
Customisable Features
From call routing to conference capabilities, our systems offer customisable features that enhance productivity.
Scalability
Whether you’re a small operation or a large-scale manufacturing company, our phone systems grow with your business.
Enhanced Safety Communication
Ensure clear, immediate communication for safety protocols, emergencies and urgent situations.
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Manufacturing Phone System Challenges
Outdated business phone systems with limited functionality
Poor call quality, leading to communication gaps
Lack of scalability to meet growing business demands
No integration between the production floor, warehouse, and management offices
Must-Have Phone System Features for the Manufacturing Industry
The standard phone system for manufacturing companies and industrial facilities must come equipped with features that address unique challenges such as large-scale operations, multi-site coordination, and real-time communication needs. Here are some of the must-have phone system features for manufacturers:
Real-Time Communication Across Teams
Manufacturing environments require instant communication to address production issues, equipment malfunctions, or safety concerns. Features like instant messaging, push-to-talk (PTT), and group calling ensure employees on the factory floor can quickly connect with supervisors or other teams to resolve problems without delay.
Call Routing and Auto-Attendants
Efficient or dynamic call routing ensures inbound calls are directed to the right department or individual. Auto-attendants also allow manufacturers to handle high call volumes by providing automated menus that guide callers to the appropriate contact, whether it’s customer service, procurement, or production management.
Mobility and Remote Access
With mobile integration and softphone capabilities, manufacturing staff can stay connected even when they’re away from their desks or moving between sites. Remote call management also empowers managers to make and receive calls using their office extensions directly from their smartphones, wherever they are.
Emergency Call Services
Safety is a top priority in manufacturing plants. Phone systems with enhanced safety features provide precise location details during emergency calls, enabling faster response times for medical incidents, equipment failures, or security threats. 4G lift phone systems are worth considering for multi-level manufacturing companies, too.
Call Recording and Analytics
Call recording is vital for quality assurance, training purposes, and compliance with industry regulations. Along with that, analytics tools allow manufacturers to track call performance metrics such as response times and missed calls, helping identify areas for improvement in customer service or internal communication.
Integration with IoT and Safety Systems
Modern manufacturing plants rely on IoT devices to monitor equipment performance and maintain workplace safety. Phone systems that integrate with IoT platforms can trigger automated alerts or notifications when sensors detect anomalies such as equipment malfunctions or hazardous conditions.
Scalability for Multi-Site Operations
Large businesses often operate across multiple sites or facilities. A scalable phone system for manufacturing companies in Australia allows you to add new lines, users, or features as your business grows without significant costs or disruptions. This flexibility ensures your business communication infrastructure evolves alongside your operations.
Live Chat Integration
VoIP-based phone systems reduce communication costs by eliminating the need for traditional landlines while offering advanced features like video conferencing, voicemail-to-email, and virtual extensions. These systems are particularly beneficial for manufacturers looking to optimise budgets without compromising functionality.
Redundancy and Backup Connectivity
Manufacturing plants cannot afford downtime due to communication failures. Redundant phone systems with 4G LTE failover ensure uninterrupted connectivity during internet outages, disasters and threats, keeping operations running smoothly.
Customisable Features for Departments
Not all departments in a manufacturing plant have similar communication needs. Customisable phone systems let you tailor features like call routing, voicemail settings & access controls based on departmental requirements—whether it’s production teams needing quick paging capabilities or sales teams requiring CRM integration.
Solutions Delivered by Com2 Communications
VoIP Phone System
Deliver high-quality voice communication across the entire facility without installing traditional phone lines. Plus, with VoIP phone systems, you will never lose your phone number, even if you need to relocate. All you need is reliable internet connectivity.
Call Routing & Auto-Attendant
Reduce delays and enhance call management through manufacturing phone systems that automatically direct calls to the right staff members, teams or departments.
Mobile Integration
Enable employees to stay connected through mobile devices when away from their desks. We even provide in-building mobile coverage solutions for 4G & 5G networks to eliminate dead zones.
Built-In Flexibility
As your manufacturing company grows, you can count on our phone systems’ built-in flexibility to accommodate future growth. Feel free to call us to learn more about the best phone system for your manufacturing business in Australia.
Seamless Communication Across Your Manufacturing Operations
Seeking to optimise the internal communication and safety protocols is an investment worth considering for any business in the manufacturing sector. If you need broad announcements and critical alerts, consider Fanvil’s video intercoms. With their HD audio, these intercom systems ensure clear communication even in noisy environments. Mobile workers across your site could benefit from Spectralink DECT handsets with seamless Microsoft Teams integration, including push-to-talk and safety features, while Yealink IP phones offer noise cancellation. For the office staff, Avaya IP phones and Grandstream GRP Series Handsets could assist, offering video access, emergency communication, public address, and surveillance for streamlined operations.