Lift Phone Compliance & Testing

Stay Safe. Stay Compliant. Stay Connected.


When it comes to building safety requirements, routine maintenance and compliance testing for lift phones are essential to ensure safe operation, meet Australian regulations, and avoid costly disruptions. Com2 Communications is always ready to help you with 4G lift phone upgrades and maintenance processes, no matter where your building is. 

Three elevators equipped with 4G lift phones and upgraded systems.

Why Lift Phone Testing Matters

Lift emergency phones aren’t just a legal requirement—they’re a lifeline. Whether you manage an office building, residential tower, hospital, or retail centre, a non-functioning elevator phone during a power outage or emergency can have serious consequences.

Regular testing helps ensure:

24/7 connectivity to emergency services (E000)

Full compliance with lift phone requirements in Australia

Reassurance for Residents and Facility Staff

Proactive Fault Detection in Line, Power, or 4G/VoIP Network

Our Lift Phone Testing & Compliance Services

At Com2 Communications, we offer comprehensive routine testing and compliance checks across all types of lift phones and elevator phone systems.

Our service includes:

  • Scheduled testing of lift emergency phone functionality
  • Line stability and voice clarity assessments
  • Signal strength checks for 4G lift phones and VoIP systems
  • Emergency call routing and E000 compliance verification
  • Battery backup status inspection
  • Documentation and reporting for your compliance records

We ensure your lift phone solutions meet both the Australian Standard AS1735.19 and local council safety regulations.

Technician upgrading emergency lift phone
Individual using a lift equipped with an emergency communication phone.

Who Needs Routine Lift Phone Testing?

Routine lift phone testing is essential for:

  • Strata and building managers
  • Facility maintenance teams
  • Property developers and commercial landlords
  • Anyone upgrading to 4G lift phone systems from legacy tech

If you’re unsure whether your building’s system meets elevator phone requirements, our team can conduct an audit and provide practical next steps.

We’re Your Partner for Safe and Compliant Lift Communication

Com2 Communications is your dedicated partner in ensuring safe and compliant lift phone systems for your Australian business. With years of experience and a commitment to excellence, we provide reliable solutions you can count on.

Here’s what you can expect when you team up with Com2 Communications:

Ensuring passenger safety with dependable emergency communication, 24/7.

Full compliance with all relevant Australian lift phone standards and regulations.

Expertise in new lift phone installations and seamless upgrades, including the critical 3G to 4G transition.

Future-proofed solutions for long-term reliability and network compatibility.

Clear and consistent communication quality for effective emergency calls.

Lift phone systems that are easy for anyone to use in a stressful situation.

Professional and efficient installation by our team of qualified technicians.

Ongoing support and maintenance for complete peace of mind.

Tailored solutions to meet the unique requirements of your building and lifts.

Proactive Maintenance for Fewer Emergencies

Don’t wait for a failed safety inspection or tenant complaint to maintain and upgrade your lift phone systems. Regular testing of your lift emergency phone and elevator phone line ensures:

Fast response times when every second counts

Reduced liability for property owners

Cost savings through preventative maintenance

More Uptime, Fewer Faults in Your Vertical Transport

With a regularly proactive check-up and maintenance with experts from Com2 Communications, your passengers’ connectivity and safety are ensured and protected.

Schedule Your Lift Phone Compliance Test with Com2

Com2 Communications is Australia’s trusted name in lift phone solutions, with national coverage, certified technicians, and fast turnaround times. Whether you need a one-off inspection or a maintenance contract, we’ll tailor a service to suit your building and budget.

Don’t wait until it’s too late. Get in touch with the friendly team at Com2 Communications today for a chat—no pressure, no obligations. Let’s talk about how we can help get your lift phone testing, installations or upgrades sorted.