New Lift Emergency Phone Installations

Reliable, Compliant & Future-Proof Lift Phone Solutions for New and Existing Buildings

When it comes to safety, there’s no room for shortcuts. All buildings in Australia must have a compliant lift emergency phone that connects passengers to help during emergencies. At Com2 Communications, we take pride in providing the best services in supplying and installing lift phones for new and existing buildings across the country. 

Brisbane high-rise buildings

Why Emergency Lift Phones Are Essential

Emergency lift phones are mandatory under Australian standards and safety regulations to help guarantee users’ safety and ease in mind. These emergency lift phone systems allow trapped passengers to make distress calls via a two-way communication line, facilitating rescue efforts without interruption. Equipping your commercial building with a new lift emergency phone not only complies with Australia’s labour safety regulations but also ensures access to help when it is most needed.

With a mission to provide professional installations and long-term reliability, Com2’s team specialises in setting up elevator emergency phones that are:

Fully functional systems that continue to work during power or network disruptions

4G-enabled to comply with the shutdown of outdated 3G infrastructure

Easy to operate under stress or emergency circumstances

Designed to integrate with modern lift systems seamlessly

What Makes Our Lift Phone Installations Different?

At Com2 Communications, we understand the ins and outs of elevator phone requirements and the technology needed to support them. Taking pride in providing leading professional installation of lift emergency phones, we guarantee to help you meet compliance while future-proofing your lift phone with durable, modern solutions.

Here’s what you get working with us:

4G Lift Phone Technology

We install modern 4G lift phones that ensure uninterrupted connectivity, even in NBN-only environments.

Compliance with All Australian Standards

All systems are built to meet or exceed current lift phone requirements in Australia, including emergency call (E000) functionality and 24/7 accessibility.

Smooth, Efficient Installations

From the first contact to the final testing, we manage your elevator phone installation with minimal disruption to your building operations.

Full Integration with Lift Systems

We coordinate directly with your lift technician to ensure seamless compatibility and code compliance.

Clear Audio, Every Time

We ensure your lift phone line delivers high-quality voice transmission, so help is always within reach.

Our Process for Emergency Lift Phone Installation

For new installation or a system retrofit, our team strictly follows a clear and compliant process to ensure professionalism and smooth installations:

Emergency lift phone connected via NBN network.

Consultation & Planning

We review your site or building plans and recommend a lift communication system based on your existing network, lift type, and building layout.

Tailored System Design

Our specialists guide you in choosing the most appropriate lift phone solution for your needs—4G, VoIP-compatible, or NBN-connected.

Professional Installation

Our licensed technicians handle the entire elevator phone installation, including cabling, hardware setup, and integration with your lift panel.

Testing & Certification

Each lift emergency phone is tested for call quality, E000 emergency compliance, and line stability before handover.

Installer working on emergency lift phone setup.

Who We Work With

We provide elevator phones and installation services for:

  • New apartment complexes
  • High-rise commercial buildings
  • Government and healthcare facilities
  • Aged care and disability-accessible buildings
  • Educational and retail developments

Whether you’re in the planning stage or ready for fit-out, we’re here to help you install the right emergency communication system.

Don’t Leave Lift Communication to Chance

Without a compliant lift phone line, your building’s lifts may fail inspections or worse—leave passengers stranded without help. Don’t risk it. Consult with the Com2 team today to secure the safety of your building and its occupants and visitors. 

Whether you’re overseeing a new construction project or managing an upgrade, Com2 ensures your emergency lift phones are installed right from the start.

Individual using a lift equipped with an emergency communication phone.

Why Builders, Strata & Facility Managers Choose Com2 Communications

Let get your lift phones compliant, connected, and ready for use.

National team with local expertise

Fast installation turnaround

Trusted knowledge of lift phone requirements Australia-wide

Seamless upgrades from 3G to 4G lift phone systems

Ongoing support for testing, maintenance, and compliance checks

Experience the Com2 Communications Difference

At Com2 Communications, we’re more than just installers—we’re your trusted partners in ensuring the safety and connectivity of your lifts. We’re experts who genuinely care about getting it right. Our team is dependable and committed to giving top-notch lift phone solutions wherever your building is in Australia.

Don’t wait until it’s too late. Get in touch with the friendly team at Com2 Communications today for a chat—no pressure, no obligations. Let’s talk about how we can help get your lift phone installations or upgrades sorted.