CALLCABINET FOR MICROSOFT TEAMS RECORDING
CallCabinet offers the sole end-to-end communications compliance and intelligence platform in the market, providing secure voice, video, and screen-share recording anywhere, anytime, on any device.
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Call Recording Partner for Microsoft Teams
CallCabinet is a leading cloud-native call recording platform developed specifically for Microsoft Teams environments. It can be automatically integrated with Teams-enabled devices, including mobile phones, conferencing solutions, and contact centre platforms, allowing for compliant call recording anywhere, on any device.
Designed for automated quality assurance (QA) and compliance-first business, CallCabinet adapts to your unique call flow while respecting all user permissions. It captures internal and external conversations and makes them instantly available for audits and voice analytics.
With next-gen innovation, user-experience design, and optimal compliance call recording, CallCabinet transforms your Microsoft Teams platform into a powerful tool for compliance and business intelligence, boosting workflows without interruption.
Why CallCabinet for Microsoft Teams?
Call Recording Compliant with All Devices
Whether you’re calling from a Team Phone, mobile app, or conferencing application, CallCabinet records every interaction. With detailed policy management, it is suitable for sectors covered by GDPR, MiFID II, PCI DSS, HIPAA, and many more.
Teams Video & Audio Conferencing Recording
Record Teams calls and capture multiple screens simultaneously for meetings and interactions. With compliant Teams call recording, CallCabinet simplifies quality control and helps your company resolve disputes and meet regulatory requirements.
AI-Powered Conversation Analytics
Unleash actionable insights with native AI abilities. Beyond telephone call recording, CallCabinet allows you and your team to analyse sentiment, extract keywords, develop real-time reports, and optimise decision-making.
AI-Powered Call Recording & Compliance Analytics for Microsoft Teams
Get complete visibility and control over all customer interactions with CallCabinet. It is the only end-to-end Teams call recording and compliance analytics platform specifically designed to meet today’s business communication environments.
Being the first and sole cloud-native call recording solution, CallCabinet offers unmatched flexibility in cloud, hybrid, and on-premise environments. That’s especially true with its AI-powered voice analytics to identify customer sentiment, track compliance, and quantify agent performance—all in a single, easy-to-use dashboard.
CallCabinet’s real-time automated quality assurance (QA) ensures every recorded call can be a strategic asset for performance improvement and risk management.
CallCabinet Features Built for Intelligence and Compliance
Automated Quality Assurance
Trigger real-time alerts, track team interactions, and uphold quality standards across your entire organisation, all from one centralised platform.
Smart Redaction Technology
Automatically detect and redact sensitive PII and PHI information and PCI data from call audio and transcript files, ensuring compliance and protection of customer privacy.
Call Data Migration
Move call recordings from any legacy or proprietary systems into the CallCabinet core recording environment for single-click access, in-depth analysis, and long-term compliance.
With these incredible features, CallCabinet allows your organisation to stay compliant, data-enriched, and ready to grow without compromising quality or security.
Cross-Platform UC Integration:
One Solution Across Any Platform or Location
From on-premises infrastructure to cloud-native and hybrid environments, CallCabinet flexibly supports your setup while delivering compliant call recording and analytics across Microsoft Teams, Zoom, and all leading unified communications (UC) platforms.
Best Practices for Using Simultaneous Ring
Microsoft Teams-certified solution
Built-in compliance with all major regulations
Native call recording on all platforms
AI-driven conversation analytics and QA
AES-256 encrypted secure cloud storage
Backed by professional support and 24/7 care
Boost Your Business Credibility Today
At Com2 Communications, we help Australian businesses like yours elevate and streamline their communication systems. With solutions like CallCabinet for Microsoft Teams, we bring you the best in call recording, compliance, and analytics. Open up new markets, ensure best-in-class compliance, and drive genuine business growth.