3CX Enterprise / AI Edition: Enterprise AI Phone System Tailored for Mid-Sized & Large Organisations
Run your business with the power of a next-generation enterprise AI phone system built for high-volume operations, worldwide deployments, and complex integrations. The 3CX Enterprise/AI phone system provides a feature-rich and affordable communications solution developed specifically for mid-sized and large enterprises that require reliability, performance visibility, automation, and total data control—all for one simple annual fee.
Leading the Industry with AI-Powered Enterprise Communications
Com2 Communications is proud to introduce you to the most secure and scalable enterprise AI phone system in the Brisbane and Gold Coast areas. The 3CX Phone System is designed for IT professionals and enterprises. 3CX ENT/AI Edition removes complexity while delivering powerful AI-driven features; it is perfect for organisations that need high call volumes, continuous operations, and intelligent communication features.
With AI-powered transcription and cloud or GPU-based processing, your business can:
- Improve customer engagement with AI agents.
- Take advantage of sophisticated call centre functionality.
- Track performance with real-time analytics and sentiment analysis.
- Optimise business operations with business-optimised workflows.
Certified 3CX Experts
A Team of Expert-level 3CX certified engineers for advanced telephony and unified communications, with a focus on onsite deployments. We provide customised, scalable solutions to optimise your communication infrastructure
3CX Phone System – Main Features
Designed for High-Call Environments
The 3CX Enterprise/AI Edition is a cost-effective solution designed for use in the high-call environments of mid-sized and large-scale organisations, where continuous operations, advanced integrations, and specialised call management are critical.
Whether you manage teams across Australia or the world, the Enterprise AI phone system provides:
- Maximum business uptime with built-in failover support
- Advanced call routing & queue management
- AI-powered voicemail transcription
- Enterprise-grade reporting & analytics
- Secure data handling with cloud or GPU-based processing.
Advanced Call Centre Features
Maximise your call centre’s performance with AI-driven insights and enterprise-class reporting:
- Advanced reports and real-time dashboards
- Sentiment tracking to measure client satisfaction
- Performance visibility for global teams
- Start/stop call recording capabilities are included in the ENT/AI Edition licence.
AI-Powered Agents & Transcription
Automate first-line support, transcribe voicemails, summarise calls, and analyse customer sentiment with AI-driven transcription. Ensure confidentiality with customisable transcription engines and speaker diarisation for accurate call logging.
- Streamline your operations with 3CX AI assistants & receptionists.
- Automated call summarisation improves workflow efficiency.
- Improve collaboration for enterprise teams.
Enterprise-Level Integrations & APIs
3CX Enterprise/AI Edition integrates seamlessly with all major leading brands in the market, allowing you to automate workflows, sync call data, and gain enterprise-wide visibility. This ensures your Enterprise AI phone system works as the backbone of your digital communications strategy.
Why Choose 3CX ENT/AI Edition Provided by Com2?
Com2 Communications offers flexible deployment models for your Enterprise AI phone system, including 3CX Hosted, self-hosting and on-premises, giving you full ownership of your data environment.
Benefit from one simple annual fee for all features with no hidden extras, additional fees, or external API charges. Pricing is determined by external and internal simultaneous calls (SC), providing you with liberal call ratios for enterprise operations.
Ensure uninterrupted business communications with automatic firmware updates and a system designed for IT administrators with no telco experience.
3CX Enterprise / AI Edition – Frequently Asked Questions
How will your business benefit from 3CX Enterprise / AI Edition?
Your business will find the Enterprise / AI Edition of 3CX to be the most beneficial, as it provides AI functionality, in-depth reporting, and enterprise-class integration at one of the lowest price points in the industry.
Com2 Communications provides Australian enterprises with customised 3CX solutions designed to meet complex business needs. We deliver seamless communication infrastructure across all major industries, including government, education, technology, and hospitality.
How many users can join video meetings?
The Enterprise / AI Edition supports up to 250 participants per video meeting session, powered by an onboard MCU for optimal performance and quality.
A 32SC+ licence is required to enable onboard video conferencing capabilities.
Does the ENT/AI Edition support enterprise collaboration?
Yes. The 3CX Enterprise AI Phone System is built for large-scale collaboration across departments and global offices. It supports:
- Up to 250 video participants
- Screen sharing
- Live polls
- Whiteboards
- YouTube integration
- Advanced conferencing
- CRM connectivity
This makes it a powerful unified communications solution tailored for your business.
Are the AI features in the 3CX ENT/AI Edition included in the price with no additional add-ons?
Yes. The 3CX Enterprise/AI edition includes a full set of AI features with no additional add-ons.
Is it possible to rely on global operations with 3CX ENT/AI Edition?
Yes. 3CX ENT/AI has built-in features for failover and standby licensing to offer the best uptime and business continuity. This provides enterprise-level resiliency for global operations and uninterrupted communication.
Upgrade to a Smarter Enterprise AI Phone System Today
If your mid-sized or large organisation is ready to modernise communications, reduce costs, and deploy AI-driven enterprise telephony, the 3CX Enterprise / AI Edition is your solution.
Partner with Com2 Communications for expert design, deployment, and ongoing support.