Analytics 365 Collaboration Analytics Software is a tool created to help organisations comprehend how their employees interact, cooperate, and communicate. This cutting-edge collaborative analytics platform, deployed by Com2 Communications, converts Microsoft Teams data into collaboration insights that can boost output, engagement, and well-being at work.
Workplace Analytics Powered by Analytics 365
Overall, Analytics 365 provides leaders with vital insights into how Microsoft Teams is utilised throughout the company, from advanced call reporting and dashboards to data and collaboration analytics.
A Workplace Analytics Tool for Microsoft Teams
Analytics 365 is a modern Microsoft workplace analytics solution built for today’s hybrid and digital-first teams. Easy to use, this platform helps businesses optimise how their teams communicate and work together.
With flexible dashboards and real-time reporting, you gain:
- Actionable collaboration analytics
- Clear collaboration insights across chats, meetings, and usage
- Centralised analytics in one intuitive platform
- Scalable insights for teams of all sizes
How Collaboration Analytics Works
As a collaborative analytics platform, Analytics 365 uses visual “cards” to show all key metrics across your organisation. These cards provide real-time insight into how collaboration happens; get to know who is engaging, how often teams connect, and where improvements can be made. This approach makes analytics collaboration accessible, actionable, and easy to scale.
- Choose from pre-built dashboards.
- Select specific metrics and build custom views.
- Track trends over time.
- Share insights across teams and leaders.
Workplace Analytics Features
Boost efficiency, productivity, and well-being with data-led collaboration analytics.
Chat Analytics
Increase productivity by learning how your teams interact. Determine which teams perform well, look for trends in teamwork, and use sentiment analysis in real time to make significant improvements throughout the company.
Key advantages include measuring frequency, highlighting communication best practices, and identifying strong cross-team connections.
KPIs consist of:
- Message trends and chat sentiments
- Posts, responses, and one-on-one conversations
- Messages sent from outside
- Messages sent over the phone or during meetings
Meeting Analytics
Minimise the number of meetings and recover time for concentrated work. Analyse talk time, engagement, and attendance trends to end ineffective meetings. To free up your team’s time, decide which regular meetings could be substituted with emails.
Key advantages include preventing meeting overruns, identifying needless recurring calls, and analysing participation.
KPIs Include:
- Meeting trends & scheduling habits
- Attendance & time spent in meetings
- Meetings organised vs. participated
- Percentage of meetings that overrun or include external guests
Employee Well-being
Encourage more balanced, healthier hybrid workplaces. Leaders can identify burnout risks and encourage sustainable work practices by being transparent about meeting loads and after-hours activities.
Key advantages include benchmarking healthy usage patterns, assisting teams in need of direction, and enhancing the general employee experience.
KPIs consist of:
- The amount of time spent working after hours
- Frequency of consecutive meetings
- Duration of the meeting compared to the planned time
- Total volume of meetings and chats for each team
Reporting & Dashboards
The reporting tools make data & collaboration analytics fast and intuitive. Generate in-depth reports in minutes using ready-made dashboards or custom views that surface the metrics that matter most to HR and leadership.
- Real-time Insights: Access live data to see what’s happening across the organisation instantly.
- Scalable Reporting: Generate department-specific or company-wide reports.
- Customisable Views: Build dashboards tailored to your specific business goals.
Analytics 365: One Platform for Call and Collaboration Analytics
Analytics 365 offers scalable call analytics software that scales with your company, regardless of how big or small your team is.
Connect call analytics with collaboration behaviour.
Gain a complete view of communication performance.
Improve both customer engagement and internal productivity.
Find Out How Analytics 365 Can Transform Your Business
With Analytics 365 Collaboration Analytics Software, you can increase productivity, gain deeper insights into collaboration, and build stronger, more cohesive teams.
Contact Com2 to discover how our collaborative analytics platform deployment helps businesses maximise the benefits of Microsoft Teams, support employee well-being, and make wiser decisions.