Blog

1300 and 1800 numbers are quickly becoming a tool every business needs. Both numbers are offering great benefits and include lots of features and other operating functions. When it comes to these two numbers, people generally want to know and understand what the differences between the two are. Which number is best to be used for your business? 

Did you know that recruiting and training a new employee costs an average company at least around $5,800 per year? Just imagine the costs on a larger scale for huge corporations! Recruiting and training new employees has become one of the most costly and tedious items found on just about every companies’ financial sheets.

The world of outbound dialing is full of technical magic, algorithms and formulas that make the outbound dialing phone systems a mystery to most, so today we do a little explainer on the elements of out-bound dialers…

Going into the world of an Inbound Contact Centre, you will quickly grasp that the environment looks simple enough on the surface but when you scratch at it, you will find there are a mass of features behind them that make them effective and well-oiled machines.

When the Management Team of a commercial Property Management business were put in contact with Com2 Communications, it was because they were in need of some good advice on Desktop as a Service…

Thinking about putting Skype into your PABX or phone system? We have the answers and we also sell compatible systems to make your itegration of Skype connect even easier for your business.

Avaya, one of the world’s largest contact and call centre systems vendors, announced last month that they are teaming up with Google to offer their popular Avaya IP Office Contact Centre, hosted in the Google Cloud….

The new Panasonic KX-NS700AL Smart Hybrid IP-PBX is now available for purchase from Com2 Communications! The KX-NS700 Smart Hybrid PBX is has been designed to deliver a cost effective communication system for small and medium sized business that can be dynamically configured and expanded according as your business phone systems requirements change to adapt to

Having for the past 11 years worked with small businesses and small business owners in assisting with their telecommunications, we have noticed there is a paradox that exists particularly with small business owners, which we still cannot fathom.  That paradox is how absolutely essential their business phone system is to their business’s operations…