BUSINESS NBN
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Business NBN: Let’s Get the Basics Down
What is Business NBN?
Business NBN is a high-performance internet service designed specifically to meet the needs of Australian businesses. Operated by NBN Co, the National Broadband Network (NBN) is a wholesale open-access data network that replaces Australia’s ageing copper cable infrastructure with modern fibre-optic, fixed wireless, and satellite technologies. Unlike residential NBN, Business NBN offers unique advantages such as guaranteed bandwidth, static IP addresses, and enhanced service levels.
Business NBN plans can be tailored to provide faster speeds, greater reliability, and advanced features to support business-critical operations. With options ranging from entry-level plans for small businesses to business NBN enterprise ethernet solutions with symmetrical upload and download speeds, Business NBN caters to organisations of all sizes and industries.
Why is Business NBN Important?
There’s no question that reliable internet connectivity fuels the daily operations of Australian businesses. Without it, you and your team can’t use video conferencing, cloud-based applications, VoIP calls, and secure data transfers. Business NBN provides the speed and stability needed to handle a typically high internet traffic demand while offering scalability as your business grows. Whether you run a small business with basic internet needs or a large company requiring high-speed internet for multiple users, Business NBN keeps you connected and competitive in today’s digital economy.
Contact us today to get started and move your connectivity to business NBN.
How To Switch To NBN For Business
Talk To A Business NBN Expert
Not all telcos are the same… We only have specialists in our team with decades of experience behind them!
Whilst there are telecommunications companies all over Australia, our team at Com2 has a different approach when it comes to changing the way businesses connect and communicate with the outside world.
Moving to the NBN can be tricky! We use our decades of experience in business migrations to help your business transition to the NBN become a smooth one with no bumps.
Check Your Technology
All of your business technology needs to be assessed, but most of it will keep working on the NBN.
Yes! The NBN does change some of your requirements, but again, every business is different.
Many Business NBN providers advise customers that they need to upgrade phone systems or switch technologies—don’t believe them all! There is much technology that can be used even on the NBN.
Com2 is a trusted team that provides transparent advice with the customers’ needs at its core. Sure, there will need to be some changes, but many businesses can move to the NBN without big budget costs and pushy sales guys!
Choosing Business NBN Plans
No two businesses are the same, so why be treated like you are the same as the business next door?
As every business has different needs, Com2’s approach for choosing an NBN business plan will be to gauge what you do and how many calls you need to manage at once and then give you the optimised plan for your needs.
In some cases, we may even suggest having 2 NBN connections, one for voice and one for internet just to make sure your emails don’t clash with your conversations!
Remember, at the end of the day, it’s all about communicating with your customers! Talk to our team, and we will create your NBN solution today!
Key Features of Business NBN Plans
Never settle for a one-size-fits-all internet solution. At Com2 Communications, our approach is choosing a Business NBN plan that can meet your specific needs. We take the time to understand what you do, how many calls you need to manage, and how your business operates. Based on this, we recommend the most optimised plan for your needs.
Business NBN service providers may offer plans with multiple features to ensure reliability, security, and performance. Here are some key features you can expect:
24/7 Technical Support
Business doesn’t stop after hours, and neither should your internet support. Business NBN plans include round-the-clock technical assistance to ensure minimal downtime and quick issue resolution. Whether it’s a connectivity problem or a technical query, you’ll have access to Australian-based support teams who understand the urgency of keeping your business online.
Unlimited Data Options
Does your business rely heavily on cloud applications? Do you have tons of video conferencing meetings monthly? Unlimited data options are a must. Many Business NBN plans offer unlimited data to ensure your operations run smoothly without worrying about usage caps or additional charges.
Static IP Addresses
Unlike dynamic IPs that change periodically, a static IP remains constant, providing stability and reliability for critical and typical business functions. A static IP address has become essential for businesses requiring remote access, VPNs, hosting servers, or managing security systems like IP cameras.
Service Uptime Guarantees
Business NBN plans often come with service uptime guarantees as high as 99.90%, ensuring consistent connectivity for your day-to-day operations. These guarantees provide peace of mind that internet services in your office will remain reliable even during peak usage periods.
Wi-Fi 6-Enabled Modems with 4G Backup
Many Business NBN providers offer plans that include advanced Wi-Fi 6-enabled modems for faster speeds and better coverage across your premises. Also, many plans feature 4G backup connectivity to guarantee uninterrupted business internet access during outages or NBN network connection maintenance. This failover capability keeps your business running without disruption.
Customisable Speed Tiers
Business NBN offers flexible speed tiers to suit different operational needs, from standard speeds for small offices to ultra-fast options for enterprises handling high-bandwidth tasks like video editing or large-scale data processing. Typical business hour speeds range from 50/20 Mbps to 1000/400 Mbps, depending on the plan and technology available at your location.
Prioritised Data Traffic
Unlike residential plans, Business NBN prioritises data traffic to ensure your business-critical applications receive the bandwidth they need during busy periods. This feature is particularly beneficial for industries relying on real-time communication tools like VoIP or video conferencing.
Do you have specific connectivity requirements? Don’t hesitate to reach out to our team. We’ll gladly take the time to understand what you need and point you in the right direction—to the best Business NBN plans.
Check Availability
1. Enter your details
Enter your details so we can check if super-fast internet is available at your business.
2. Get your results
During this step, we’ll look at all of your available options to get you the best internet connection possible.
NOW WE HAVE THE NBN, HOW DO WE TAKE ADVANTAGE OF IT?
Why Com2 Nbn?
It’s because Com2 Communications’ Business NBN services are different. We offer options to improve minimum guaranteed download throughputs. Why? Because we believe that for the NBN to be an effective solution, you need the option to choose a guaranteed minimum speed to operate functionally.
Do You Need Redundancy?
We also offer a standard solution for Redundancy. Whilst the NBN is being rolled out, there are times when network building can have an impact on your internet. We recommend a 4G redundancy to all of our clients, no matter how big or small your business is, and it can usually be a SIM card that you have attached to one of your business mobile network plans.
Voice Over Nbn?
We have worked with an NBN supply team to make sure we offer the greatest quality of service for voice to perform over. Again, not all Business NBN services are the same, so our suggestion would be to talk to us and get a recommendation on which NBN service will deliver the right bandwidth, Quality of Service and value for your business.
FAQs
What is the difference between Business NBN and residential NBN?
Business NBN is specifically designed for businesses, offering features such as static IP addresses, prioritised data traffic, and enhanced service level agreements (SLAs) for faster fault resolution. Unlike residential NBN, Business NBN provides more reliable performance during peak usage times and supports business-critical applications like VoIP, cloud services, video conferencing and large data transfers.
How do I check if Business NBN is available at my premises?
To check availability, simply contact Com2 Communications or use our address lookup tool. We’ll perform a service qualification check to determine the type of NBN technology available at your location (e.g., FTTP, FTTN, HFC) and recommend the best business NBN plans. Is your business already connected to NBN but want to know how to switch NBN providers? Give us a call, too. We can help you switch seamlessly.
What happens if there is an outage? Do you offer backup connectivity?
We may offer backup solutions to ensure uninterrupted connectivity during outages. Solutions like automatic failover kick in when your primary connection goes down, keeping your business operational and minimising downtime. For added reliability, we also recommend battery backups for power outages. Don’t hesitate to reach out and tell us your requirements so we can advise you on the best solutions for your business connectivity.
Are there any additional costs for installation?
Installation costs depend on your location and the type of NBN technology available. Count on our team to provide a cost breakdown during the consultation process to ensure transparency.
Can I upgrade my plan if my business grows?
Absolutely! Business NBN plans are flexible and scalable. As your business grows or your internet needs increase, Com2 Communications can help you upgrade to a higher speed tier or the maximum connection speed available or add additional features to support your growing operations.
