4G Lift Phones

It’s going to happen—Australia’s 3G networks will be shut down. Is your lift phone ready for that? Future-proof your lift and stay safe & connected with 4G lift phones.

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The Clock is Ticking: Stay Connected, Stay Safe

As Australia’s telecommunications landscape evolves, many commercial property managers, body corporates, and business owners face a critical challenge: the impending obsolescence of 3G emergency lift phones. But do not fret! Com2 Communications will expertly guide you through this transition, offering seamless migration to a state-of-the-art 4G lift phone. Our solution ensures your emergency communication systems remain safe, operational, compliant, and future-proof.

When will Australia’s 3G networks be shut down?

The clock is indeed ticking on 3G networks in Australia. Because of the introduction of the new National Broadband Network (NBN) across Australia, existing lift emergency phones must be migrated or upgraded from 3G to 4G. Major telecommunications providers have announced the following 3G shutdown dates:


31 August 2024


September 2024

Once these networks are decommissioned, 3G emergency lift phones will cease to function. That can potentially compromise the safety of your building’s occupants. So, it’s important to act now. Upgrade to 4G to ensure uninterrupted emergency communication. We’re here to make the switch smooth and convenient for you.

Elevate Safety & More with 4G Connectivity

Other than navigating the 3G shutdown, 4G upgrade for lift phones offers numerous benefits:

Quality Assurance

Enhanced Reliability

4G networks provide more stable and faster connections, ensuring emergency calls are always transmitted clearly.

Virtual Reality


With 4G, your lift phones are prepared for the long-term evolution of networks. You also don’t have to worry about compatibility issues with other building systems that rely on newer communication technologies.


Better Coverage

4G networks offer broader coverage, dramatically lowering the risk of signal loss in emergencies, especially in enclosed spaces like elevators. Also, as 3G networks are phased out, coverage may become increasingly spotty. There could be unreliable communications even before the full shutdown.

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With this 4G emergency lift phone upgrade, you may enjoy lower monthly operating costs than traditional lift phone solutions. Plus, you can avoid costly service disruptions that may happen during the 3G phaseout.


Advanced Features

Many 4G emergency lift phones come with additional capabilities such as remote monitoring and diagnostics, which could enhance overall elevator operations management and maintenance.

Reliability 1

Good Company Reputation

Buildings with non-functional emergency systems may be perceived as unsafe or poorly maintained. That could negatively impact property values and tenant satisfaction. You can avoid all that with a 4G lift phone.

Compliant 2

Compliance Assurance

Upgrade your elevator emergency phone service to stay connected & up-to-date with the latest safety regulations and avoid potential legal issues.

4G Lift Phones: Your Lifeline in Emergencies

In critical situations, every second counts. Lift phones provide a lifeline for trapped passengers, guaranteeing they can quickly and reliably contact emergency services. When you upgrade today, you’re not merely complying with regulations but also showing how well you prioritise the safety and well-being of everyone who uses your lifts. 

Don’t leave your emergency communications to chance. Com2 Communications’ expert team is here to help you switch to a 4G lift phone. Contact us today for a free consultation and service quote. Let’s future-proof & elevate your lift safety together.

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Frequently Asked Questions

Why do I need to upgrade our building’s lift emergency phone to 4G?

Major telecommunications providers in Australia, including Telstra and Optus, are phasing out their 3G networks. Once these networks are decommissioned, 3G-based lift emergency phones will no longer function. Upgrading to 4G ensures your emergency communication system remains operational and compliant with current safety standards, keeping anyone who uses your lift safe at all times.

How do I know if my current lift phone needs an upgrade?

Check if your lift emergency phone relies on the 3G network. If it does, it will need to be upgraded to 4G to ensure continued functionality. You can also consult your lift service provider or contact us here at Com2 Communications for an assessment and guidance on upgrading your system.

What happens if I don’t upgrade my lift emergency phone to 4G?

If you do not upgrade your elevator emergency phone to 4G, it will stop working once the 3G network is shut down. This poses significant safety risks, as individuals trapped in the lift will not be able to call for help. Additionally, you may face legal and compliance issues for not maintaining a functional emergency communication system.

Are 4G lift phones compatible with existing elevator systems?

Yes! 4G lift phones are designed to be compatible with most existing elevator systems. They can typically be installed as a direct replacement for older 3G or landline-based emergency phones. However, in some cases, minor modifications may be necessary. Com2 Communications can assess your specific elevator system and provide a tailored solution to ensure seamless integration.

How long does it take to install a 4G lift phone?

The installation time for a 4G lift phone can vary depending on the complexity of your elevator system and the number of lifts that need upgrading. Contact us for a projected timeline and other details.

How can Com2 Communications help with the upgrade to 4G lift phones?

Com2 Communications offers comprehensive support for upgrading your lift emergency phones to 4G. Our services include consultation & assessment, installation & configuration, compliance assurance and ongoing tech support.

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