If your business has a phone system that still works well, replacing it just because the old lines are gone can feel like a waste. Connecting a bring your own (BYO) PABX to SIP lets you keep the system, the handsets and the way your team already works, while your calls move onto the internet.
Most conversations about contact centres focus on the software: the queues, dashboards, CRM integration, and, lately, AI. But every one of those calls still has to travel in and out of the business, and that is the job of the SIP trunk. When the trunk is sized and set up well, nobody notices it. When
For a lot of growing Australian businesses, pay-as-you-go (PAYG) SIP is a sensible place to start. After all, they pay only for the calls they make. That tends to suit teams whose calling still changes month to month. Once their call volume settles at a high, steady level, an unlimited plan may work out cheaper,
PAYG SIP Trunks: Are They Worth It for Growing Businesses? Read More »
VoIP or SIP telephone systems are turning up everywhere around Australia. Due to how dominant the internet has become, the advent of the NBN, more people and organisations are having more ways to communicate with one another. A good portion of the changes are relative to now available speeds. Other changes are regarding management, degree of automation and mobility.
