FINANCE SECTOR PHONE SYSTEMS

BRISBANE | GOLD COAST | SYDNEY | CANBERRA | MELBOURNE

24/7 - 365 Days

Support

5 STAR

Service

EXPERT

Advice

Quick & Easy

Setups

Best Product

@ Best Prices

Why choose Com2?

High call volumes are a given and a must! Your phone system needs to capture every incoming call and deliver it to the right team member!

Whilst you help people with their money, let Com2 give you advice on how to save money on your telecommunications Costs!

Recording calls, requests and voice contracts is an important part of doing business in the finance industry. Com2 have solutions!

We have helped some major players in the finance space and your company should be next! Talk to one of our experts today!

AUSvance were in a growth phase and were using a system that had reached capacity and started having issues
AUSvance were utilising SIP from a carrier over a data connection and needed professional advice on integrations
They have a call centre with 35 staff and managers so needed a solid reporting platform for staff management.
Call recording was a must so as to record calls for compliance on financial transactions and voice contracts
IP deployment so as to utilise their exiting data network and infrastructure to reduce costs
Cordless Headsets so that agents could walk around as they worked promoting mobility to staff
35 handsets initially with growth planned.

An Avaya IP Office with 35 Handsets, 4 x Avaya 1616 Handsets & 31 x Avaya 1608 handsets.
Dedicated SIP trunking and programming to get the maximum efficiency from the services
XIMA Cradle to Grave and call recording library with standard reports
Integrated the solution into their current data infrastructure and network
Jabra PRO 920 headsets for all tele staff
Full Call Reporting and agent desktop clients so that they could wrap up calls.
Delivered the solution on budget and on time.