THE REAL THING
Com2’s Hosted AVAYA IP Office Platform is a Real PABX in a server edition hosted cluster. What does that mean for your business? It means you have a fully featured PABX that is maintained and managed in security of Australian Data Centres and Maintained 24/7/365!
PABX AS A SERVICE
You can add and remove your Avaya IP office users as needed. You can do BYO Handsets and even do softphone users as needed. Expand and contract with your business needs and objectives. Fully inclusive, fully featured and fully maintained by Com2 Communications.
UNLIMITED CALLS?
Your hosted Avaya IP Office can either have a PAYG phone bill or unlimited call allowance. Every hosted Avaya handsets comes with a choice of either. This means you have the option to cap your monthly phone bills! You can even bring your own phone numbers!
THE HOSTED AVAYA ADVANTAGE
TAKE YOUR TELEPHONY TO THE CLOUD
No Longer Are REAL Business PABX’s In The Back Office – Reach Out And Beyond!
Com2’s latest addition to its Hosted Cloud PABX is the Hosted Avaya IP Office. It is a truly diverse and fully featured cloud PABX and ready for UC applications.
If you have been looking at Avaya ip phone systems but have been concerned with the limited features or you can’t trust the technology is as perfected as the larger vendors, then the Avaya Hosted IP Office is the answer. The Avaya hosted phone system has all the capabilities of an on premises solution without the large upfront deployment costs normally associated with procurement.
A Hosted IP Office also gives you an unbeatable advantage when it comes to being ahead of the game. This hosted phone system allows your business to expand beyond the limitation of old technology and engage users whether they are working from home, a hotel or from a mobile phone. Productivity and accessibility are all core to the user experience when working from the cloud.
CONNECT & COLLABORATE
Any Time, Any Place on Any Device
Com2 has seen the prime reason for any company to drive towards a Unified Communications environment is to gain a hold of elevated productivity and connectivity across work teams and expanding business footprints. With 45% or more time of your most valued assets – your staff – being spent on the road or out of the office in front of clients, the tools that connect them are forever more critical.
As leaders, our role is to encourage collaborations, and effective communications between these vital resources, to have a mobile worker talking to a home worker, a parent who needs to work from home for a day to look after a sick child to a corporate executive who needs to discuss a time sensitive transaction from abroad. The hosted environment lends itself to making all of these communications not only possible – but affordable.
ONE EXPERIENCE – UNIFIED OUTCOMES
Never Has There Been A Time In History Where Hosted Has Been So Affordable.
Hosted Avaya ecosystem allows all workers to have the one experience across multiple locations, catering to a diverse range of sites from 1 employee to the head office of 100 users. This one experience will also be enjoyed by customers, as each and every time they contact your organisation, the experience is consistently delivered.
Having a single hosted phone system means that all staff have the same short codes, features, telephones and company directory. Staff will be able to walk into any office location and have the same familiar interface to operate effectively and efficiently from. It is not about the size of the site, it will be about the experience, one single platform delivering unified outcomes.
PREDICTABLE EXPENDITURES
No Surprised, All Inclusive & Managed Performance
If your organisation is looking to stabilise telecommunications expenses, remove unpredictable phone system maintenance costs, cap your telephony expenditure or keep costs to a minimum, the Hosted IP Office can be built with a variety of voice solutions to suit your needs.
If you make a high volume of outgoing calls, our solution can be built to give users unlimited national calls to local, std and mobile destinations – dramatically reducing the costs for the many businesses we work with. In addition to this, it means that all of your telecommunications costs come on one bill.
Have a larger number of incoming calls than outgoing? Then we can provide a call plan where you can have unlimited inbound call queuing. We design the Avaya phone solution to fit your business. Every business is different, all of our phone system solutions are built to be customised to your business needs.
BUILT TO SCALE & FLEX
Now You Can Customise Your PABX Month To Month – ULTIMATE Flexibility.
The Hosted PABX environment makes it extraordinarily simple to scale. To add users from our centre of operations is not only fast but effective. Each environment can expand to up to 3000 end users from a multitude of locations. If your organisation exceeds this number, well, we can bring together multiple instances to act as one ecosystem with scalability and flexibility at its core.
Unlike your on premises deployments, this scalability goes in both directions. You can add and remove subscriptions at any point to allow your organisation to flex with a project and contract as phases of the contract are completed. You only pay for the resources you are using for the time they are needed and no longer. Gone are the days of wasted hardware and under-utilised investments.
SECURITY & RELIABILITY
Australian Data Centres – Server Cluster – Fully Redundant
With our state of the art solutions hosted in Australia’s leading data centres such as EQUINIX and NEXTDC, the environment that your business telecommunications will be hosted in could not be more secure. Data centres like these have Tier 3 failovers and combined with our multi carrier redundancy – resilience is at the heart of what our solution is built to deliver.
State of the are session border controllers (Avaya SBC’s), toll fraud and behavioural notification & alerts, 100% Australian Based SIP providers, 100% Data Sovereignty with no call leaving the Australian shores unless being dialled to an international destination.
Let’s face it; this exceeds the reliability of all but the largest businesses.
HOSTED AVAYA IP OFFICE BENEFITS
LOWER COSTS
There is less maintenance costs, no call-out costs to site, quick setups with lower costs of deployment. The Hosted Avaya IP office will save your organisation $1000’s!
SINGLE NUMBER
Your teams will be only one number away! The one number feature means your PABX will follow your staff member from desk to car without having to do a thing!
PRODUCTIVITY
With the ability to utilise the Power User licence from anywhere, your staff can collaborate, converse and share ideas from anywhere in the world. One click to call!
CALL RECORDING
All of our hosted solutions come with the option for call recording. Record all, some or just a percentage of calls and access them from a simple web interface!
GO INTERNATIONAL
Com2’s partnerships with the largest vendors and data centre solutions providers enables us to cater to clients with multiple sites across multiple countries!
KEEP YOUR NUMBERS
We can move your numbers from ANY carriers with Local Number Portability. We will port your numbers into the hosted environment and can consolidate your costs onto 1 bill!
LOW STARTUP
With the ability to have the new system installed on the day we talk, the speed of ideas means we can also save you costs on deployment. Lets talk today!
ALL INCLUSIVE
You monthly hosted PABX costs are fully inclusive of maintenance, care and patching of the server environment as well as minor adds moves and changes!
HOSTED PABX FEATURES
Hunt Groups
Inbound hunt groups can be created for sales teams, accounts, etc.
I.V.R
Customised IVR options can be built in to direct calls to the right teams
Voicemail
Fully integrated voicemail built in for all extensions and easy to use interface
Voice Mail To Email
Voicemail will also be delivered by email as an MP3 file to be played on any device!
Conference
Create Adhoc conference calls with a built in voice bridge so you can collaborate with you teams
Call Queues
Call Queuing means you will be able to hold an unlimited number of callers in queue and play announcements
Auto Attendant
Calls are automatically answered by the PABX and greeted – put on hold or forwarded to an IVR menu
Voice & Video
Video calls can be made from some of the Hosted PABX solutions, enabling collaboration at a higher level
