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Master your data with Teams compliance recording.

Using Teams Call Data to Improve Sales, Support & Compliance

Microsoft Teams has become the default communication hub for many Australian businesses. Calls, meetings, chats—everything funnels through one platform. And while most organisations focus on how Teams connects people, fewer stop to consider what it records along the way.  Beyond simple logs, Teams’ compliance recording ensures every interaction is captured for security, training, and performance—because […]

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A panel of fibre optic cables

Out with the Old Copper: How Fibre Cabling Will Supercharge Your 2026 Productivity Goals

The Australian business landscape is moving faster than ever. We’re no longer just using the internet; we’re also operating in an era of real-time AI agents, multi-gigabit cloud ecosystems, and hyper-connected remote teams. So, if your office is still leaning on ageing copper infrastructure, you aren’t just dealing with slow speeds—you’re also essentially trying to

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Mobile signal repeater and a Wi-Fi booster? Which one do you need?

Is Your Building Hurting Your Bottom Line? The Hidden Cost of Poor 4G Reception

Poor 4G reception doesn’t announce itself with alarms. It shows up in dropped calls, delayed messages, and staff forced to step outside just to find a usable signal. While these seem like minor annoyances, they represent a quiet drain on your productivity—contributing to the 22 minutes of productivity the average Australian worker loses daily to

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Mobile communication towers.

One Building, Three Networks: How to Guarantee Great 4G/5G for Every Employee (Telstra, Optus & Vodafone)

It’s a Monday morning in the office, and the frustration is palpable. One team member leans precariously out of a window to catch a bar of Telstra service. Another paces the hallway, wondering, “Why is my Vodafone signal so bad?” Meanwhile, your star salesperson misses a crucial call on an Optus mobile network because the

One Building, Three Networks: How to Guarantee Great 4G/5G for Every Employee (Telstra, Optus & Vodafone) Read More »

Mobile signal repeater and a Wi-Fi booster? Which one do you need?

What’s the Difference Between a Mobile Signal Repeater and a Wi-Fi Booster?

Poor connectivity is one of those problems that quietly drains productivity. Research backs this up, too: 86% of Australian organisations were negatively impacted by connectivity loss in the past year. That’s a big number. And if you’ve felt the frustration firsthand, it probably doesn’t surprise you. When businesses start searching for a fix, two options

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A call centre operation.

Customising Your Call Centre Wallboards for Motivation, Not Just Metrics

If you’ve ever stepped into a call centre, you’ve seen them—giant digital screens filled with numbers, flashing alerts, and maybe the occasional motivational quote. They’re called call centre wallboards, and they’re meant to keep everyone informed and aligned. But most of them haven’t evolved much. They show the same statistics—average handling time, queue length, service

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A couple in an aged care facility using their mobile phone.

Why a Reliable Indoor 4G Booster Is Essential for Aged Care Facilities

Dropped calls and weak signals might seem like minor annoyances—until they happen inside an aged care facility. A missed call from a family member can cause unnecessary worry. A dropped connection between staff can delay care. Even simple tasks like updating digital records or using medical apps can get disrupted when the signal flickers out.

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A Starlink satellite dish mounted on a rooftop in remote Australia.

Starlink for Your Remote Australian Business: Is it a Game Changer or Just a Hype Train?

If you’ve spent time running a business outside the big cities, you already know the struggle—patchy internet, buffering video calls, and file uploads that crawl slower than a Sunday drive. For many in regional and remote Australia, staying connected is a constant challenge. Then came Starlink—Elon Musk’s low-Earth-orbit satellite network promising fast, reliable internet for

Starlink for Your Remote Australian Business: Is it a Game Changer or Just a Hype Train? Read More »